{"id":4804,"date":"2026-06-08T10:35:11","date_gmt":"2026-06-08T08:35:11","guid":{"rendered":"https:\/\/btop.pl\/?p=4804"},"modified":"2026-06-08T10:38:34","modified_gmt":"2026-06-08T08:38:34","slug":"temu-changes-advertising-and-roas-new-rules-for-sellers","status":"publish","type":"post","link":"https:\/\/btop.pl\/en\/temu-changes-advertising-and-roas-new-rules-for-sellers\/","title":{"rendered":"TEMU changes advertising and ROAS. New rules for retailers"},"content":{"rendered":"<p class=\"s5\"><span class=\"s4\">THEM <\/span><span class=\"s4\">introduces<\/span> <strong><span class=\"s4\">important<\/span> <span class=\"s4\">change<\/span><\/strong><span class=\"s4\"><strong> in advertisements<\/strong> product: the focus shifts from the evaluation of a single advertisement to a broader evaluation of the sales of the entire shop. For retailers, this means that the very <strong>ROAS<\/strong> remains a key indicator, but will need to be interpreted more carefully.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"s7\"><strong><span class=\"s6\">The most important change<\/span><\/strong><\/p>\n<p class=\"s9\"><span class=\"s8\">A message appears in the TEMU Help Centre stating that <strong>from<\/strong> <strong>7 June 2026.<\/strong> the possibility of creating offers based on the ROAS of an advertisement <strong>will be deactivated<\/strong>. However, this does not mean that product advertising disappears or that retailers lose the opportunity to work with ROAS altogether. What changes is primarily the way the system looks at the result of the adverts and the shop's sales.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">The general shift is towards a model of <strong>Overall ROAS<\/strong>, i.e. ROAS calculated more broadly: not only on sales directly attributed to an advertisement for a specific product, but on sales for the entire shop. In other words, the system is starting to look more strongly at the overall effect of the adverts for the shop, rather than just the simple result of a single campaign.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4807\" src=\"https:\/\/btop.pl\/wp-content\/uploads\/zdj-1-7.png\" alt=\"\" width=\"1674\" height=\"1398\" srcset=\"https:\/\/btop.pl\/wp-content\/uploads\/zdj-1-7.png 1674w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-1-7-768x641.png 768w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-1-7-1536x1283.png 1536w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-1-7-14x12.png 14w\" sizes=\"auto, (max-width: 1674px) 100vw, 1674px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p class=\"s7\"><strong><span class=\"s6\">How did it work before?<\/span><\/strong><\/p>\n<p class=\"s9\"><span class=\"s8\">In a simpler model, the seller could <strong>analyse the advertisement<\/strong> <strong>through the prism of a specific product<\/strong>: he would launch the promotion, set the budget, observe the cost of the ad and check the sales generated by the promoted product. If an advert spent \u00a3100 and generated \u00a31,000 in sales at the base price, the ROAS was 10. This result was easy to attribute to a specific product and a specific advert.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">Such a method was clear, but it also had limitations. A customer on a marketplace rarely moves in a perfectly linear way. He or she may click on an advertised product, enter a shop, compare several offers and ultimately buy something else. In the old approach, part of such influence may have been invisible or evaluated too narrowly.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"s7\"><strong><span class=\"s6\">What is Overall ROAS?<\/span><\/strong><\/p>\n<p class=\"s9\"><span class=\"s8\">Overall ROAS implies a broader view of <strong>effectiveness of advertising<\/strong>. Advertising is not only considered as a sales tool for one promoted product, but as an element that can influence the sales of the entire shop. If an advertisement brings a customer into a shop and the customer buys another product, such an effect can be important in assessing the outcome.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">This approach may better reflect customer behaviour on the marketplace. Shoppers often move between products, comparing variants, adding other items to their basket or choosing a product with a better price, images or availability. In such an environment, advertising one product can realistically work to sell a wider catalogue.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4808\" src=\"https:\/\/btop.pl\/wp-content\/uploads\/zdj-2-8.png\" alt=\"\" width=\"2560\" height=\"370\" srcset=\"https:\/\/btop.pl\/wp-content\/uploads\/zdj-2-8.png 2560w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-2-8-768x111.png 768w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-2-8-1536x222.png 1536w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-2-8-2048x296.png 2048w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-2-8-18x3.png 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p class=\"s7\"><strong><span class=\"s6\">C<\/span><span class=\"s6\">Is it still possible to set ROAS for specific products?<\/span><\/strong><\/p>\n<p class=\"s9\"><span class=\"s8\">Yes. With <\/span><span class=\"s8\">information<\/span> <span class=\"s8\">from<\/span><span class=\"s8\"> THEM <\/span><span class=\"s8\">results<\/span><span class=\"s8\">, <\/span><span class=\"s8\">that<\/span><span class=\"s8\"> The target ROAS continues to function as <\/span><span class=\"s8\">setting<\/span> <span class=\"s8\">at <\/span><span class=\"s8\">advertising<\/span> <span class=\"s8\">product<\/span><span class=\"s8\">.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">However, this should not be understood as <strong>full return to the old model<\/strong>, in which the effectiveness of advertising was assessed solely by the sales generated directly by the promoted product. <strong>Target ROAS per product<\/strong> Rather, it acts as a signal to the advertising system: it shows how aggressively a particular advertisement can bid and what level of return the seller expects.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">TEMU explains that a lower target ROAS means in practice <strong>a higher rate<\/strong>. This can help advertising reach more people and get more sales at the base price. A higher target ROAS means <strong>more careful bidding<\/strong>, but maybe <strong>limit the range and number of potential orders<\/strong>.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">In practice, the retailer can still influence the intensity of promotion of a specific product, but the system no longer looks at that product in complete isolation from the rest of the shop. With the Overall ROAS model enabled, the algorithm takes into account the broader effect of advertising on the shop's sales. Advertising for a specific product can therefore support not only the sales of that one product, but also traffic and orders across the entire shop.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">This is an important difference: ROAS per product still helps to control the level of promotion of a particular product, but the final assessment of effectiveness can be more holistic. Therefore, after the changes <strong>it is useful to analyse two levels of data<\/strong>: the result of specific product advertisements and the result of the shop as a whole.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4809\" src=\"https:\/\/btop.pl\/wp-content\/uploads\/zdj-4-1.png\" alt=\"\" width=\"2560\" height=\"1042\" srcset=\"https:\/\/btop.pl\/wp-content\/uploads\/zdj-4-1.png 2560w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-4-1-768x313.png 768w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-4-1-1536x625.png 1536w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-4-1-2048x834.png 2048w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-4-1-18x7.png 18w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p class=\"s7\"><strong><span class=\"s6\">How can the system interpret the target ROAS?<\/span><\/strong><\/p>\n<p class=\"s9\"><span class=\"s8\">The target ROAS is information for the system about the acceptable ratio of sales to advertising costs. If a retailer sets <strong>lower<\/strong> target ROAS, gives the system more room to bid and acquire traffic. The ad may then display more frequently, but the cost of acquiring sales may be higher.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">If the seller sets <strong>higher<\/strong> target ROAS, the system should operate more cautiously. This may protect margins, but at the same time limit coverage. TEMU also points out that for new products or products without sufficient data, estimates may be based on the product category. This means that the system does not always have the full history of a particular SKU and can use comparative data.<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td class=\"s10\">\n<div>\n<p class=\"s9\"><strong><span class=\"s4\">Setting<\/span><\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"s10\">\n<div>\n<p class=\"s9\"><strong><span class=\"s4\">What it means for the system<\/span><\/strong><\/p>\n<\/div>\n<\/td>\n<td class=\"s10\">\n<div>\n<p class=\"s9\"><strong><span class=\"s4\">Risks for the seller<\/span><\/strong><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"s11\">\n<div>\n<p class=\"s9\"><span class=\"s8\"><strong>Lower<\/strong> target ROAS<\/span><\/p>\n<\/div>\n<\/td>\n<td class=\"s11\">\n<div>\n<p class=\"s9\"><span class=\"s8\">Higher stakes and a greater chance of coverage and sales.<\/span><\/p>\n<\/div>\n<\/td>\n<td class=\"s11\">\n<div>\n<p class=\"s9\"><span class=\"s8\">Greater cost of advertising and risk of margin erosion.<\/span><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"s11\">\n<div>\n<p class=\"s9\"><span class=\"s8\"><strong>Higher<\/strong> target ROAS<\/span><\/p>\n<\/div>\n<\/td>\n<td class=\"s11\">\n<div>\n<p class=\"s9\"><span class=\"s8\">More careful bidding and more control over the return.<\/span><\/p>\n<\/div>\n<\/td>\n<td class=\"s11\">\n<div>\n<p class=\"s9\"><span class=\"s8\">Less reach, fewer impressions and fewer potential orders.<\/span><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"s11\">\n<div>\n<p class=\"s9\"><span class=\"s8\">New product or little data<\/span><\/p>\n<\/div>\n<\/td>\n<td class=\"s11\">\n<div>\n<p class=\"s9\"><span class=\"s8\">The system can be based on category data rather than product history.<\/span><\/p>\n<\/div>\n<\/td>\n<td class=\"s11\">\n<div>\n<p class=\"s9\"><span class=\"s8\">Initial results may be less predictable.<\/span><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p class=\"s7\"><strong><span class=\"s6\">What does this mean for retailers?<\/span><\/strong><\/p>\n<p class=\"s9\"><span class=\"s8\">The biggest change is in the interpretation of the data. A good ROAS score at shop level does not necessarily mean that every promoted product is making money. It can mean that advertising is generating traffic and sales are appearing in other parts of the catalogue. This can be very beneficial for well-crafted shops, but risky for retailers who only look at one overall indicator.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">If a shop has a broad catalogue, complementary products, good prices and stable margins, the Overall ROAS model can better show the real impact of advertising. Advertising for one product can trigger sales of other products that the customer already finds upon entering the shop.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">However, if a shop has widely varying margins, a poor pricing structure or products with varying profitability, the overall ROAS may give <strong>overly optimistic picture<\/strong>. Sales may be growing, but profit is not necessarily growing in <\/span><span class=\"s8\">including<\/span> <span class=\"s8\">alone<\/span> <span class=\"s8\">pace<\/span><span class=\"s8\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"s7\"><strong><span class=\"s6\">Changes in attribution and accounting for returns<\/span><\/strong><\/p>\n<p class=\"s9\"><span class=\"s8\">One of the most important changes in the new TEMU advertising model is the <strong>extending the way in which the effects of promotion are counted<\/strong>. The system no longer looks solely at simple sales attributed directly to a single advert. Wider traffic is to be optimised during a product promotion: search, promotions, recommendation scenarios and other places where the user may come into contact with the product.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">It is also important to <strong>30-day attribution window<\/strong>. This means that if a user sees an advertisement for a product, clicks on it and then places an order within the following 30 days, the sales revenue declared for that product can be included in the promotional result.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\"><strong>For example<\/strong>: if a user sees an advert for a product on 1 January 2026, clicks on it and places an order before the end of the 30-day attribution window, sales of that product from the order will be attributed to the promotional effect.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">This is an important change because the result of the ad can include a longer purchase path. The customer does not have to buy the product immediately after clicking. He can come back later, compare the offer, see the product again in the recommendations or search for it himself. If this falls within the 30-day window, the sale can still be included.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"s9\"><span class=\"s8\">A second important area is <strong>extended eligibility criteria for reimbursement<\/strong>. TEMU distinguishes between several types of returns and in certain situations provides for a benefit to the seller related to promotional costs.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\"><strong>First category<\/strong> are orders with immediate return approved by the platform. These are situations where the buyer submits a return within 1 hour of successful payment and the seller has not yet shipped the goods. In this case, once the return is approved by the platform, the promotional spend is to be reduced as a benefit to the seller.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\"><strong>Example<\/strong>: the user places an order on 1 January 2026 at 14:00 and makes a return within 1 hour. If the order meets the conditions and is approved by the platform, the promotional fee will be deducted from the next order.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\"><strong>Second category<\/strong> are other refund orders approved by the platform. This includes, but is not limited to, orders returned within 14 days after successful payment or order confirmation for user-related reasons. The platform may also assess other return cases, taking into account factors such as the reason for the return and the timing of the return.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">For eligible refund orders that pass the review, the retailer can receive a certain amount of the refund voucher as a benefit. This is therefore not an automatic cancellation of the entire order history in the statistics, but a mechanism to compensate for certain promotional costs if the refund meets the platform conditions.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\"><strong>For example<\/strong>: if the user makes a return before 14:00 on 15 January and the order with the return is approved, the platform can issue the specified amount of the return voucher as a benefit to the retailer, under the <\/span><span class=\"s8\">condition<\/span><span class=\"s8\"> that the item has not yet been dispatched and the return meets the criteria.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"s9\"><span class=\"s8\">For retailers, this means two things. Firstly, <strong>the effectiveness of the promotion will be counted in a broader, 30-day context<\/strong>, and not just when the ad is clicked on. Secondly, <strong>part of the promotional costs related to reimbursements may be adjusted<\/strong>, but only if the return meets the conditions set by TEMU and is approved by the platform.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\"><strong>Key conclusion<\/strong>: in the new model, it is not only ROAS itself that needs to be analysed, but also the attribution window, return time, shipping status and whether an order qualifies for a promotional cost adjustment or a return coupon.<\/span><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4810\" src=\"https:\/\/btop.pl\/wp-content\/uploads\/zdj-3-4.png\" alt=\"\" width=\"1446\" height=\"332\" srcset=\"https:\/\/btop.pl\/wp-content\/uploads\/zdj-3-4.png 1446w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-3-4-768x176.png 768w, https:\/\/btop.pl\/wp-content\/uploads\/zdj-3-4-18x4.png 18w\" sizes=\"auto, (max-width: 1446px) 100vw, 1446px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p class=\"s7\"><strong><span class=\"s6\">Will sales at TEMU be more expensive?<\/span><\/strong><\/p>\n<p class=\"s9\"><span class=\"s8\">It cannot be said that selling on TEMU will automatically become more expensive for every seller. It is more accurate to say that selling on TEMU will <strong>required more accurate calculation of advertising costs and margins<\/strong>.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">The change in the ROAS model may increase the importance of automation and optimisation at a shop-wide level. For some retailers this will be an advantage, as the system can exploit the potential of the catalogue more widely. For others, it will be a risk, as it will be easier to confuse sales growth with real profitability growth.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p class=\"s7\"><strong><span class=\"s6\">What is worth checking before working on a new model?<\/span><\/strong><\/p>\n<div class=\"s9\"><span class=\"s12\">\u2022 <\/span><span class=\"s8\">What is the minimum ROAS needed to go to zero?<\/span><\/div>\n<div class=\"s9\"><span class=\"s12\">\u2022 <\/span><span class=\"s8\">Which products have the highest margins and which only generate turnover?<\/span><\/div>\n<div class=\"s9\"><span class=\"s12\">\u2022 <\/span><span class=\"s8\">Do products promoted by advertising actually build a shop's profit?<\/span><\/div>\n<div class=\"s9\"><span class=\"s12\">\u2022 <\/span><span class=\"s8\">Do sales after adverts appear on promoted products or on other items in the catalogue?<\/span><\/div>\n<div class=\"s9\"><span class=\"s12\">\u2022 <\/span><span class=\"s8\">Isn't the cost of advertising rising faster than the real margin?<\/span><\/div>\n<div class=\"s9\"><span class=\"s12\">\u2022 <\/span><span class=\"s8\">Don't refunds and rebates undercut the bottom line?<\/span><\/div>\n<div class=\"s9\"><span class=\"s12\">\u2022 <\/span><span class=\"s8\">Is the advertising budget set safely for testing?<\/span><\/div>\n<p>&nbsp;<\/p>\n<p class=\"s7\"><strong><span class=\"s6\">Summary<\/span><\/strong><\/p>\n<p class=\"s9\"><span class=\"s8\">TEMU is moving product advertising towards an Overall ROAS model. This means that the effectiveness of the ads is to be assessed more broadly, by the impact on sales of the entire shop, rather than solely by the base sales attributed to a single ad. At the same time, the target ROAS next to the product still remains an important setting that influences the bidding method and the intensity of the promotion.<\/span><\/p>\n<p class=\"s9\"><span class=\"s8\">For retailers, the most important thing is to <strong>not to treat ROAS as a simple, margin-independent indicator<\/strong>. After the changes, you have to look at advertising more operationally: product by product, campaign by campaign and at the same time through the result of the whole shop.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<blockquote><p><em>Author of the blog: Adrian Smigiel<\/em><br \/>\n<em>Date of publication: 08.06.2026r.<\/em><\/p><\/blockquote>","protected":false},"excerpt":{"rendered":"<p>TEMU is introducing a significant change to product ads: the focus is shifting from the evaluation of individual ads to a broader assessment of the shop\u2019s overall sales. For sellers, this means that ROAS itself remains a key metric, but it will need to be interpreted with greater caution. \u00a0 The most significant change: A notice has appeared in the TEMU Help Centre stating that, from 7 June 2026, the option to create offers based on an advert\u2019s ROAS will be disabled. However, this does not mean that product adverts are disappearing or that sellers<span class=\"read_more_area\"><a class=\"read-more\" href=\"https:\/\/btop.pl\/en\/temu-changes-advertising-and-roas-new-rules-for-sellers\/\"> Read more <\/a><\/span><\/p>","protected":false},"author":2,"featured_media":4814,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4804","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aktualnosci"],"_links":{"self":[{"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/posts\/4804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/comments?post=4804"}],"version-history":[{"count":4,"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/posts\/4804\/revisions"}],"predecessor-version":[{"id":4813,"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/posts\/4804\/revisions\/4813"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/media\/4814"}],"wp:attachment":[{"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/media?parent=4804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/categories?post=4804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/btop.pl\/en\/wp-json\/wp\/v2\/tags?post=4804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}