Professional account management on AliExpress

A well-prepared launch on the marketplace avoids many problems early on in the sales process. We help you through the process of launching your account and preparing it for further sales activities.

• complete the data needed for registration,
• we configure the merchant account,
• set up basic company information,
• prepare an account for bidding,
• we verify the sales requirements,
• set the basic logistics parameters,
• we are preparing the account structure for further integration and development.

This way, selling on AliExpress can start faster, without costly trial-and-error learning of the platform.

Listings on AliExpress must not only be technically correct, but also attractive to customers. The title, the main photo, the description, the variants, the parameters, the price and how the product is presented against the competition all count.

We prepare offers that are complete and ready for sale:

• we create titles tailored to the way customers search,
• we prepare product descriptions,
• we complete the parameters and technical data,
• we select appropriate categories,
• we sort out the variants, colours, sizes and sets,
• we optimise images and product graphics,
• we prepare bulk product files for a wide range of products.

Offer management also includes ongoing updates, data corrections, visibility analysis, price corrections, availability checks and adaptation of offers to marketplace requirements.

Selling on the marketplace requires a smooth flow of data. Without integration, it is easy for errors to occur in stock levels, prices, orders and product availability.

We implement and configure:

• integrations with sales systems,
• warehouse integrations,
• automatic price and stock updates,
• handling orders from AliExpress in a single panel,
• automatic confirmation of shipments,
• synchronisation of product data,
• processes that reduce manual work and the risk of mistakes.

With automation, sales on AliExpress become easier to control, more predictable and scalable without expanding the operations team.

Selling on AliExpress requires fast response, good organisation and quality control of service. Customers expect clear order information, efficient delivery and professional post-purchase communication.

As part of the account service:

• we monitor orders,
• we control the implementation status,
• we handle customer messages,
• we manage applications,
• we clarify delivery problems,
• we support the handling of returns and complaints,
• we control the timeliness of implementation,
• we respond to ongoing platform announcements.

We make sure that the merchant account runs stably and that customer service supports the sale, rather than generating problems, disputes and negative feedback.

AliExpress is a highly competitive platform, so developing sales requires a well thought-out strategy. It's not just about adding products, but choosing the right range, pricing, presentation and logistics model.

We are preparing a sales development plan that includes:

• analysis of product range potential,
• selection of the most promising products,
• competition comparison,
• price recommendations,
• plan to expand the offer,
• optimising product visibility,
• identifying the categories and segments with the greatest potential,
• recommendations for promotion and further scaling of sales.

It's not just running an account. It's building sales on AliExpress in a structured, step-by-step way that fits your business' capabilities.

On AliExpress, it is not only the product itself that is of great importance, but also the delivery, the final price, the lead time and the quality of the after-sales service. These elements influence customers' purchasing decisions and the rating of the seller's account.

We assist in:

• selection of the logistics model,
• supply cost analysis,
• setting lead times,
• checking the accuracy of dispatch data,
• price updates,
• minimising procurement errors,
• limiting returns and complaints,
• improving the post-sale service process.

Good logistics and price control are some of the most important elements of selling successfully on AliExpress. We help you sort them out so that your account growth is secure, predictable and scalable.